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Diploma of Leadership and Management

Diploma of Leadership and Management

CRICOS Course Code: 098800B

VET National Code: BSB51918


Course Description

The Diploma of Leadership and Management course is designed for learners who are looking to develop their management skills in any industry or organisational setting. This course covers important areas as a manager and a leader in an organisation such as the management, operations plans, customer service and how to manage many of the critical functions in every organisation, including teams, projects and the performance of your people. This course also covers the practice of more effective ways of managing your work-life.

This course is also available 100% online with E-learning.

Study Pathway

Students who have completed the Diploma of Leadership and Management qualification can continue to study Advanced Diploma of Leadership and Management or Advanced Diploma of Business. Students can also continue studying at Australian Professional Skills Institute’s partner university, Edith Cowan University. Students can complete a Bachelor Degree in Business or Management and apply for advanced standing or credit with this qualification – find out more here

Course Admission Requirements

Australian Professional Skills Institute is CRICOS registered (CRICOS Provider Code 03255G). All students must be over 18 years of age before they can commence this course at APSI.


Domestic Australian Students

  • For  direct entry into Diploma/Advanced Diploma level courses, students must have completed a minimum of Year 12 schooling or equivalent or to be a mature age student (20 years of age and above) with relevant work experience.
    • Students who have not completed Year 12 are permitted to study a certificate level course at APSI prior to the diploma.
  • Students need to demonstrate they have proficiency in English. If students cannot provide documented proof of their English language proficiency, they will be required to sit for a Language, Literacy and Numeracy test (LLN) before a place can be offered.


International Students

  • Students need to demonstrate they have proficiency in English. If students cannot provide documented proof of their English language proficiency, they will be required to sit for a Language, Literacy and Numeracy test (LLN) before a place can be offered.
    • International students are required to have a minimum of IELTS test results of 5.5 (academic) with no individual band lower than 5, or achieve an equivalent in other forms of testing that satisfy the Institute’s requirement. If an international student does not have any current IELTS score or any recognised English language result, they are required to take an English language test.
  • For  direct entry into Diploma/Advanced Diploma level courses, students must have completed a minimum of Year 12 schooling or equivalent or to be a mature age student (20 years of age and above) with relevant work experience.
    • Students who have not completed Year 12 are permitted to study a certificate level course at APSI prior to the diploma.
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Units of Competency

This course consists of 12 units of competence with 4 core units and 8 elective units as listed below:

Core units
 BSBLDR511 Develop and use emotional intelligence
 BSBMGT517  Manage operational plan
 BSBLDR502  Lead and manage effective workplace relationships
 BSBWOR502  Lead and manage team effectiveness


Elective Units
 BSBCUS501  Manage quality customer service
 BSBPMG522  Undertake project work
 BSBWOR501  Manage personal work priorities and professional development
 BSBRSK501  Manage risk
 BSBADM502  Manage meetings
 BSBHRM513  Manage workforce planning
 BSBMKG501  Identify and evaluate marketing opportunities
 BSBMKG502  Establish and adjust the marketing mix
Diploma of Leadership and Management

Course Details

Intake Dates


1 February, 27 April, 19 July, 11 October


31 January, 26 April, 18 July, 10 October

Other intakes are available. Please check with

This course is also available 100% online with E-learning! Students can commence the online course on any date.

Mode of Delivery
  • 30 weeks of Face-to-Face Learning followed by 10 weeks (200 hours) of workplace training and assessments.
  • E-learning (online) available to Domestic Australian fee-for-service students.
Career Outcome
Successful completion of this qualification can lead to career opportunities such as: Office Manager, Project Team Leader, Manager, Supervisor, Executive Officer, Team Leader, and Business Manager.
Course Duration
International and domestic students : 2 semesters (52 weeks) including semester and holiday break

E-learning students: 1 year (no workplace training is required)

Entry Requirements
  • Minimum 15 years of age (domestic students only)
  • Completion of Year 12 or high school or equivalent

Each day of delivery follows the same structure. The first 2 hours involves trainer lead but student focussed explanation, demonstrations, presentations, questions and answers, student practice. The second 2 hours involves the trainer and student undertaking their assessment tasks on premises (as a learning tool) utilising the specialised training facilities under the required supervision of the trainer.

Students need to attend classes at APSI for a minimum of 20 contact hours per week. Class hours will be scheduled between 9:00am to 5:00pm.

Timetables/Delivery Schedules/Classes are subject to change without prior notice due to availability of training kitchens and teaching staff. Students will be given a timetable during orientation.

Assessment Methods

Assessment is based on the principles of competency based training. Performance of learners is assessed on their ability to perform the task(s) to industry standards. In order to ensure the principles of validity are upheld are variety of learning styles and a range of assessment strategies are used.

Assessment for each unit of competence will be through a combination of classroom based and work placement tasks. Classroom based assessment includes but is not limited to:

  • Classroom exercises
  • Assignments
  • Practical demonstrations
  • Group Activities
  • Projects
  • Verbal and/or written questions

Students are advised well in advance of assessment activities and a student may put forward for consideration any special needs they may have. The assessment criterion is documented in all modules, and workbooks. Dates of assessment are provided on the first day of class along with a timetable. Students may be assessed by a combination of continuous assessment and examinations. Continuous assessment may be based on competencies and marks, or a combination of both.

Uniform is not required for Business students. Students are expected to have appropriate dress code according to industry standard.
Recognition of Prior Learning

Recognition of Prior Learning (RPL)

RPL is available to anyone who has experience working in the industry


  • provides an alternative pathway to achieving a qualification without course attendance
  • is a consultative process between with the candidate and the assessor to determine whether the candidate has acquired the requisite learning, skills and knowledge to demonstrate that they have achieved the required learning outcomes or performance criteria of the course or qualification, for which the candidate is seeking
  • identifies where appropriate additional learning experiences or training gaps are needed to achieve the course or qualification
  • is the conduct of an assessment to confirm competency.

APSI has developed a process that promotes holistic and task-based assessment. It focuses on relating assessment activities to actual job tasks. The intention of this model is to streamline and simplify the process of recognising competency.

Prior to RPL, information is provided to the candidate on the assessment process. Specific advice is given to each candidate on how they can demonstrate their competence and what documentary evidence is required to support their application. Each industry has unique documents that can provide evidence of experience and competence.

The candidate is required to provide adequate information prior to, throughout and after a training and assessment experience. The assessor, in this process, needs to be fully aware of the needs of the candidate and help them identify relevant workplace personnel who can confirm the candidate’s competency.

The focus of the APSI streamlined holistic assessment process is to focus on demonstrated skills and knowledge and not to rely purely on documentary evidence as the main source of evidence.

Some examples of documentary evidence that can support the process include:

  • licences such as First Aid, RSA
  • CV or work history with details of job role and responsibilities
  • previous qualifications from overseas and Australia
  • certificates and records of results or assessments completed with other RTO’s
  • photographs of work undertaken
  • samples of related project work
  • diaries of tasks performed
  • task sheets/job sheets/logbooks
  • site training records
  • pay slips / employment contracts / job descriptions
  • memberships of relevant professional associations
  • references/letters/third party reports from previous employers/supervisors
  • industry awards
  • performance appraisals

An RPL application kit can be obtained here.

This program is nationally recognised under the Australian Qualification Framework (AQF) at Diploma level. As a registered training organisation, qualifications issued by APS Institute are nationally recognised. If all units of competency are not achieved a Statement of Attainment will be issued for the units that have been successfully completed.
Upon completion of Diploma of Leadership and Management, students can continue to study Advanced Diploma of Leadership and Management.


Student can also choose to continue to study with Australian Professional Skills Institute’s Higher Education partner – EdIth Cowan University and with advanced standing. For further information, please visit this page.

Employment Skills

This qualification prepares a person to select, adapt and transfer skills to a new environment and to provide technical advice and some leadership in resolution of specific problems. This would be applied across a range of roles in a variety of contexts with some complexity in the extent and choice of options available.

(Source: AQF Implementation Handbook 2007)

Location of Delivery
East Perth main campus – Wellington Fair, 40 Lord Street, East Perth, WA 6004 Western Australia


The information contained on this website is current at the time of publishing. Australian Professional Skills Institute reserves the right to change the admission requirements, fees, location of delivery and units of competency whenever necessary. Please contact us for the most current information.

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