Professional Team

The APSI professional team are essential staff members who are committed to provide top quality training services to our students. Student learning experience is essential to the overall satisfaction of our training. Our trainers and administrative staff members are highly qualified with years of professional experience in education and training. Many of them gained their professional experience and education overseas and bring in a diverse skills and knowledge to our students.

Sheila Ignacio

Sheila Ignacio,
Student Services Manager

Sheila has an educational background in behavioural studies, human resources, management, as well as training and assessment. She has more than 20 years of experience as a Service Manager for various industries enables her to provide the best assistance to students during their stay at APSI.

Maddie Adams

Alicia Woods,
Marketing Consultant/ Business Trainer

Alicia has over 15 years’ experience in international education. She has worked at universities and colleges in Perth as a teacher/lecturer, Manager/Director of International Engagement at Murdoch Univeristy and as a Manager at Edith Cowan University and Curtin University. She has completed a Bachelor of Arts (Japanese/Law) and Post Grad Diploma in Marketing.

Haylee Mayne,
Administrative Assistant

Haylee has previously worked in Brisbane in the hospitality industry. Haylee assists with all administrative duties, including reception in APSI’s main office.

Kate Hillyar

Kate Hillyar,
Aged Care Coordinator/ Compliance Manager

Kate has lived in Perth, overseas and eastern states for short periods. Kate previously studied at Notre Dame University, Curtin University and APSI. Her particular area of speciality is dementia care and palliative care. Kate loves teaching aged care, especially when she gets to see her students succeed in the industry.



Leanne Brown

Leanne Brown,
Aged Care Trainer/ Counsellor


Jacky Manera

Jacky Manera,
Aged Care Trainer

Shannon Ferro

Shannon Ferro,
Chef Trainer

Shannon is a fully qualified chef and trainer. Originally from Victoria, she has worked around Australia and the UK but always gravitated back to Perth. Shannon has worked in hotels, resorts, cafes, fine dining and also mining camps. Shannon has a particular passion for desserts and enjoys seeing the reactions and the pride of the students when they have produced something they are truly proud of.

Claire Gordon

Claire Gordon,
Hospitality Trainer

Claire has worked in Australia and Internationally in many restaurants, wineries and hotels. She studied in Italy and Australia, completing her Bachelor Degrees in Hospitality Management and Business Management at Edith Cowan University. Claire has run venues in Perth, including Jacksons Restaurant, MUST Winebar, Frasers Restaurant Kings Park and the Breakwater. She has worked in venues around the world, in Dubai, New York, Vegas, Santiago, Vina del Mar and Milan. Claire also worked as a tour guide in Italy and is a qualified sommelier, and was a winemaker in New Zealand.


Jill Erkan

Jill Erkan,
Business/ Management Trainer

Jill teaches the Advanced Diploma of Management course at APSI. She studied Hospitality Management at Huddersfield University and finished her Honours Degree in Hospitality Management at Edith Cowan University. Jill worked with ACCOR Hotels for 4 years, Sydney Olympic Park, where she worked the Olympics and Paralympics, Mercure Hotel, Parramatta.Now and then joined APSI.

Rae Hilhorst

Rae Hilhorst,
Business Trainer

Rae teaches Workplace Health and Safety and Diploma of Leadership and Management. She studied at Edith Cowan University, completing her Graduate Certificate in Occupational Health and Safety. Rae’s passion lies in developing her students and driving success of businesses through their workers.

Andy Tan

Andy Tan,
Traineeship Coordinator

Andy is a qualified trainer/assessor, whose main forte is traineeships and workplace training. He specialises in the hospitality, business and management sector. He has been in the hospitality industry for over 22 years and manages his own company, specialising in customer service, business management and the development of training operational manuals. He has been in the VET sector for over 13 years, representing both private and government RTOs.  Andy is very unique to his students as he adapts and customises his training, and delivery strategies to ensure they achieve their full potential. He has also been one of APSI’s longest running staff members (7 years and counting).