
When you are beginning your search for a job, a good way to prepare yourself is making sure your resume is job ready.
This one day short course Responsible service of Alcohol (RSA) helps you to be aware of alcohol laws such as:
• The amount of alcohol a drink can contain
• How many drinks an individual person can have at the same time
• How to deal with intoxicated people (when a person has consumed more drinks than they should) and what is the correct procedure when you come across an intoxicated patron.
By completing your RSA, and having it listed on your resume you are opening yourself up to a wider range of job opportunities. As most jobs for students are in the hospitality industry in areas such as restaurants and cafes, it also includes bars and nightclubs where it is a requirement to have a valid RSA for the relevant State.
It is not only required for bartenders who are preparing and selling the drinks directly, but also for “glassies” (those collecting empty glasses and bottles) and anyone that is working on the bar.
Responsible Service of Alcohol (RSA) allows students to understand and comply with the legal responsibilities associated with the service of alcohol and Harm Minimisation.
It covers the following topics:
- Problems associated with excessive consumption
- Alcohol and relevant state or territory legislation, licensing requirements
- Sell or serve alcohol responsibly
- Facts About alcohol
- Assist customers to drink within appropriate limits
- Assess alcohol affected customers and identify those to whom sale or service must be refused
- How to refuse to provide alcohol in a professional manner
- How to handling difficult customers by using appropriate communication and conflict resolution skills
Group bookings and off-site delivery are available. Please email to info@apsi.edu.au for details

Intake Dates
Participants can start part one of the training online at any time once full payment is paid.
Participant must complete a four-hour face to face practical training and observation skills workshop at East Perth Function Centre. The exact time for the practical session will be confirmed upon confirmation of enrolment.
(subject to minimum numbers of participants)
Intake Date: Time:
- Every Friday 1pm
(Please contact us for the latest confirmed intake dates)
Mode of Delivery
This course is delivered in two parts.
Part 1 is self-paced e-learning whereas participants are given a full set of course materials and knowledge quiz through APSI online portal. Participants must complete all reading materials and complete the knowledge quiz before attending part 2 of the course.
Part 2 is a 3-to-4 hour practical assessment where you are required to demonstrate your practical skills via observation, incident report, role plays and different scenarios.
Once you have successfully completed the knowledge and practical assessments, a statement of attainment will usually be issued within two working days.
Course Duration
Part 1 – Self-paced learning and completion of knowledge quiz through APSI online portal at your own pace.
Part 2 – Practical workshop – a 3-to-4 hour workshop at APSI East Perth campus
Qualification
A nationally recognised statement of attainment will be issued upon satisfactory completion of all assessments.
English Entry Eligibility
Entry level: Intermediate
Or those currently studying in an Intermediate class.
Proof of English level will be required at the time of enrolment.
Tuition Fee
- $150 per person
- All fees paid in advance are non-refundable
- Please refer to short courses terms & conditions and refund policy, please click here.
Uniform
You are required to wear flat covered non-slip shoes for practical training
Recognition of Prior Learning
Recognition of Prior Learning (RPL)
If you hold an RSA certificate from other states and wish to work in Western Australia, APSI can assist you to obtain the certificate through RPL process and gap training.
General information on the process of RPL
- provides an alternative pathway to achieving a qualification without course attendance
- is a consultative process between with the candidate and the assessor to determine whether the candidate has acquired the requisite learning, skills and knowledge to demonstrate that they have achieved the required learning outcomes or performance criteria of the course or qualification, for which the candidate is seeking
- identifies where appropriate additional learning experiences or training gaps are needed to achieve the course or qualification
- is the conduct of an assessment to confirm competency.
APSI has developed a process that promotes holistic and task-based assessment. It focuses on relating assessment activities to actual job tasks. The intention of this model is to streamline and simplify the process of recognising competency.
Prior to RPL, information is provided to the candidate on the assessment process. Specific advice is given to each candidate on how they can demonstrate their competence and what documentary evidence is required to support their application. Each industry has unique documents that can provide evidence of experience and competence.
The candidate is required to provide adequate information prior to, throughout and after a training and assessment experience. The assessor, in this process, needs to be fully aware of the needs of the candidate and help them identify relevant workplace personnel who can confirm the candidate’s competency.
The focus of the APSI streamlined holistic assessment process is to focus on demonstrated skills and knowledge and not to rely purely on documentary evidence as the main source of evidence.
Some examples of documentary evidence that can support the process include:
- CV or work history with details of job role and responsibilities
- previous qualifications from overseas and Australia
- certificates and records of results or assessments completed with other RTO’s
- photographs of work undertaken
- samples of related project work
- diaries of tasks performed
- task sheets/job sheets/logbooks
- site training records
- pay slips / employment contracts / job descriptions
- memberships of relevant professional associations
- references/letters/third party reports from previous employers/supervisors
- industry awards
- performance appraisals
An RPL application kit can be obtained from APSI.
Location of Delivery
Part 1 – online
Part 2 – Australian Professional Skills Institute, Wellington Fair, 200 Wellington St, East Perth WA 6004
Disclaimer
The information contained on this website is current at the time of publishing. Australian Professional Skills Institute reserves the right to change the admission requirements, fees, location of delivery and units of competency whenever necessary. Please contact us for the most current information.