Responsible Service of Alcohol
Provide Responsible Service of Alcohol (RSA) Statement of Attainment is an Australian Nationally Recognised Qualification. It covers the legal requirements for a person to work in a bar or restaurant serving alcohol. It focuses on the areas of identifying intoxicated customers, customer service with attention to refusal of service to patrons, compliance with legal issues and assisting customers to drink sensibly. This course is designed for staff members who are currently working in the industry or intend to work in the hospitality industry. It is a requirement in Western Australia that all staff working in venues that sell alcoholic beverages undertake this course.
- Problems Associated with Excessive Consumption
- Alcohol & the Law
- Whose Responsibility
- Facts About Alcohol
- Improved Atmosphere
- Handling Difficult Customers
Group bookings and off-site delivery are welcome.
This course is a self-paced learning course. You can call us and book in a time between Mondays to Fridays from 10:00 am to 2:00 pm.
Call (08) 63654386
Mode of Delivery
Self-paced learning whereas participants are given a full set of course materials and assessments. The final part is Face-to-Face learning with a trainer to discuss case studies and role play
3 to 4 hours
A nationally recognised statement of attainment will be issued to the participant on the same day upon successful completion of all assessments.
- $100 per person
Uniform is not required for RSA Students.
Recognition of Prior Learning
APS Institute gives students credits or recognition for skills and knowledge they already possess. An RPL application form can be obtained from APS Institute
Location of Delivery
Wellington Fair, 40 Lord Street, East Perth, WA 6004 Western Australia
The information contained on this website is current at the time of publishing. Australian Professional Skills Institute reserves the right to change the admission requirements, fees, location of delivery and units of competency whenever necessary. Please contact us for the most current information.