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Certificate IV in Ageing Support

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CRICOS Course Code: 090830E

VET National Code: CHC43015

Course Description

A Certificate IV in Ageing Support reflects the role of senior support workers who complete specialised tasks and functions in aged services, either in residential, home or community based environments. Workers will take on responsibility for their own work and may be required to demonstrate leadership within defined organisation guidelines and maintain quality service delivery through the development, facilitation and review of individualised service planning and delivery.

The course combines both theory and practical training, with the bulk of the learning and assessment in the workplace where learners will be practising acquired knowledge through delivery of skills in areas relating to personal care, assisting people to maintain independence in their home of choice and provide welfare and support services to assist some of the most vulnerable people in the community in an effective manner. Person-centred and consumer-directed care requires the support worker to have well developed communication skills to work with the client and the family.


Career Outcomes

  • Care supervisor
  • Personal care worker
  • Accommodation support worker
  • Community support worker

Course Admission Requirements

Australian Professional Skills Institute is CRICOS registered (CRICOS Provider Code 03255G). All students must be over 18 years of age before they can commence this course at APSI.


Domestic Australian Students

  • For Certificate level courses, students must have completed a minimum of Year 10 schooling or equivalent or to be a mature age student (20 years of age and above).
  • Students need to demonstrate they have proficiency in English. If students cannot provide documented proof of their English language proficiency, they will be required to sit for a Language, Literacy and Numeracy test (LLN) before a place can be offered.
  • Additional requirements below.


International Students

  • Students need to demonstrate they have proficiency in English. If students cannot provide documented proof of their English language proficiency, they will be required to sit for a Language, Literacy and Numeracy test (LLN) before a place can be offered.
    • International students are required to have a minimum of IELTS test results of 5.5 (academic) with no individual band lower than 5, or achieve an equivalent in other forms of testing that satisfy the Institute’s requirement. If an international student does not have any current IELTS score or any recognised English language result, they are required to take an English language test.
  • For Certificate level courses, students must have completed a minimum of Year 10 schooling or equivalent or to be a mature age student (20 years of age and above) with relevant work experience.
  • Additional requirements below.


Additional Requirements

  • All Certificate IV in Ageing Support students must be willing to apply, or already hold, a current National Police Clearance (not older than 3 months at time of enrolment). This is COMPULSORY for students/candidates to undertake workplace training. A National Police Clearance can be acquired from any Post Office for a small  fee.  Please allow 3 weeks for delivery. Students cannot attend work experience without this.
  • All learners are required to wear an APSI uniform while attending workplace training in accordance with APSI Aged Care and Community Services Dress Code.

Units of Competency

This course consists of 18 units of competence with 15 core units and 3 elective units as listed below:

Unit Code
Unit Name
Core Units
 CHCADV001  Facilitate the interests and rights of clients
 CHCAGE001  Facilitate the empowerment of older people
 CHCAGE003  Coordinate services for older people
 CHCAGE004  Implement interventions with older people at risk
 CHCAGE005  Provide support to people living with dementia
 CHCCCS006  Facilitate individual service planning and delivery
 CHCCCS011  Meet personal support needs
 CHCCCS023  Support independence and well being
 CHCCCS025  Support relationships with carers and families
 CHCDIV001  Work with diverse people
 CHCLEG003  Manage legal and ethical compliance
 CHCPAL001  Deliver care services using a palliative approach
 CHCPRP001  Develop and maintain networks and collaborative partnerships
 HLTAAP001  Recognise healthy body systems
 HLTWHS002  Follow safe work practices for direct client care


Elective Units
CHCAGE002 Implement falls prevention strategies
CHCCSS017 Provide loss and grief support
HLTINF001 Comply with infection prevention and control policies and procedures


I am an International student from the Philippines and I worked in the Health Care profession back in the Philippines. I decided to study Aged Care course in Australia in order to advance my career in nursing.

My agent introduced me to Australian Professional Skills Institute and I am very happy with the Institute as they helped me to secure a job at Brightwater the Village as soon as I started the course. Brightwater is one the largest Aged Care organisations in Perth and making it a great privilege to get to work with them. The working conditions and working environment is very good here. I really enjoy my studies and work a lot!

Aivy Joselle (Philippines) - Certificate III and IV in Aged Care

Course Details

Intake Dates

31 January | 26 April | 18 July | 10 October


30 January | 24 April | 17 July | 9 October

Course Fees
Mode of Delivery
The nominal hours for this qualification are 830 hours. In order to schedule the students to partake both face to face training and workplace training, the duration of this full time course will be delivered over a 26 week period (one semesters) with a combination of face-to-face classroom training and learning, case studies with simulated work environment for projects/portfolios and workplace training.

In addition to the face to face classroom teaching, students are required to complete a total of 160 hours of workplace training in 2 blocks with a total of 160 hours.

Career Outcome
Workers in this occupational group work primarily in client homes and other community settings within defined organisational guidelines and service plans.

These workers :

  • Carry out activities related to maintaining an individual well being through personal care and/or other activities of living.
  •  May provide services to individuals with complex needs, and/or work with groups of older people. Work may include training and support to promote independence and community participation, which may be provided as part of activities and programs in a variety of home and community care settings
  • Report to service managers and liaise with professionals and other service providers
  • May be required to supervise and/pr coordinate a limited number of other workers.

Workers at this level are required to have an understanding of Indigenous culture and history, clients and co-workers from culturally and linguistically diverse backgrounds, and to work with local communities in the provision of services.

Course Duration
International Students: 1 semesters (26 weeks) including semester/holiday break and 8 weeks or 160 hours of workplace training in aged care facilities or community care facilities

Domestic Students: 14 weeks followed by 160 hours of workplace training in aged care or community care facilities

Work Based Training / Work Experience

Work based training is a compulsory component of this course for all students. Students are required to work in community care for 4 weeks or a total of 160 hours for Domestic students before graduation. There is no guarantee of employment or salary payment during work experience.

Entry Requirements
  • Completion of Year 11 or above AND completion of Certificate III in Aged Care or Individual Support or equivalent
  • International students must demonstrate English Language Proficiency at upper immediate level or IELTS 5.5 (Academic)
  • Study skills assessment for basic Language, Literacy and Numeracy

To gain entry into CHC40212 Certificate IV in Home and Community Care a candidate must be recognised as competent, through a recognised training program or recognition process, against the following core units from CHC30312 Certificate III in Home and Community Care (or equivalent):

  • CHCAC318B Work effectively with older people
  • CHCDIS301C Work effectively with people with a disability
  • CHCICS304B Work effectively with carers

Each day of delivery follows the same structure. The first 2 hours involves trainer lead but student focussed explanation, demonstrations, presentations, questions and answers, student practice. The second 2 hours involves the trainer and student undertaking their assessment tasks on premises (as a learning tool) utilising the specialised training facilities under the required supervision of the trainer.

Students need to attend classes at APSI for a minimum of 20 contact hours per week. Class hours will be scheduled from 9:00am to 5:00pm.

Timetables/Delivery Schedules/Classes are subject to change without prior notice. Students will be given a timetable prior to orientation.

Assessment Methods
Assessment is based on the principles of competency based training. Performance of learners is assessed on their ability to perform the task(s) to industry standards. In order to ensure the principles of validity are upheld are variety of learning styles and a range of assessment strategies are used.

Assessment for each unit of competence will be through a combination of classroom based and work placement tasks. Classroom based assessment includes but is not limited to:

  • Classroom exercises
  • Assignments
  • Practical demonstrations
  • Group Activities
  • Projects
  • Verbal and/or written questions
  • Field visits

Workplace learning and assessment will be carried out in aged care facilities by workplace supervisor and assessed by APSI workplace assessor in accordance with log books.


Australian Professional Skills Institute will provide a uniform to all Aged Care and Ageing Support students while they undertake the theory classes and workplace training.

All learners are required to wear an APSI uniform while attending workplace training in accordance with APSI Aged Care and Community Services Dress Code.

Recognition of Prior Learning (RPL)

RPL is available to anyone who has experience working in a commercial kitchen and

  • provides an alternative pathway to achieving a qualification without course attendance
  • is a consultative process between with the candidate and the assessor to determine whether the candidate has acquired the requisite learning, skills and knowledge to demonstrate that they have achieved the required learning outcomes or performance criteria of the course or qualification, for which the candidate is seeking
  • identifies where appropriate additional learning experiences or training gaps are needed to achieve the course or qualification
  • is the conduct of an assessment to confirm competency.

APSI has developed a process that promotes holistic and task-based assessment. It focuses on relating assessment activities to actual job tasks. The intention of this model is to streamline and simplify the process of recognising competency.

Prior to RPL, information is provided to the candidate on the assessment process. Specific advice is given to each candidate on how they can demonstrate their competence and what documentary evidence is required to support their application. Each industry has unique documents that can provide evidence of experience and competence.

The candidate is required to provide adequate information prior to, throughout and after a training and assessment experience. The assessor, in this process, needs to be fully aware of the needs of the candidate and help them identify relevant workplace personnel who can confirm the candidate’s competency.

The focus of the APSI streamlined holistic assessment process is to focus on demonstrated skills and knowledge and not to rely purely on documentary evidence as the main source of evidence.

Some examples of documentary evidence that can support the process include:

  • licences such as First Aid, RSA
  • CV or work history with details of job role and responsibilities
  • previous qualifications from overseas and Australia
  • certificates and records of results or assessments completed with other RTO’s
  • photographs of work undertaken
  • samples of related project work
  • diaries of tasks performed
  • task sheets/job sheets/logbooks
  • site training records
  • pay slips / employment contracts / job descriptions
  • memberships of relevant professional associations
  • references/letters/third party reports from previous employers/supervisors
  • industry awards
  • performance appraisals

An RPL application kit can be obtained here.


This program is nationally recognised under the Australian Qualification Framework (AQF) at Certificate level. As a registered training organisation, qualifications issued by APS Institute are nationally recognised.


Upon completion of Diploma of Community Services, students can continue to study Bachelor of  Science (Nursing) with Edith Cowan University. Credits may be granted by the University for students who have prior recognised qualification in Nursing. Please check with the Institute for further details.

Employment Skills
This qualification prepares a person to select, adapt and transfer skills to a new environment and to provide technical advice and some leadership in resolution of specific problems. This would be applied across a range of roles in a variety of contexts with some complexity in the extent and choice of options available.

(Source: AQF Implementation Handbook 2007)

Location of Delivery

Face to Face classroom learning – Wellington Fair, 40 Lord Street, East Perth, WA 6004, Australia Workplace training – at the workplace as approved by Australian Professional Skills Institute workplace assessor.

National Police Clearance

A National Police Clearance is compulsory for all students who undertake industry placement or work experience. A National Police Clearance can be acquired from any Post Office for a small  fee.  Please allow 3 weeks for delivery.  Students cannot attend work experience without this.


The information contained on this website is current at the time of publishing. Australian Professional Skills Institute reserves the right to change the admission requirements, fees, location of delivery and units of competency whenever necessary. Please contact us for the most current information.