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Certificate III in Individual Support (Ageing, Home and Community)

CRICOS Course Code: 090829J

VET National Code: CHC33015

For Fast Track Course, only face to face delivery is available.

Government funded course for eligible candidates and available to onshore international higher education students as a secondary course

Course Description

The Certificate III in Individual Support (Ageing, Home and Community) is designed to provide training to entry level workers who want to work in residential aged care facilities, community care, disability care, community based organisations and hospitals. This qualification reflects the role of workers in the community and/or residential setting (residential aged care facilities) who follow an individualised plan for provision of person-centred care to people who may require support due to ageing, disability or some other reason. Workers are being required to increasingly support people in their homes, support people with increasingly complex needs, to tailor care and support approaches to meet individual needs with increased ‘client’ choice. The course combines both theory and practical training, with the bulk of the learning and assessment in the workplace where learners will be practising newly acquired knowledge through delivery of skills in areas relating to personal care, assisting people to maintain independence in their home of choice and provide welfare and support services to assist some of the most vulnerable people in the community.


Career Outcomes

  • Personal Care Worker
  • Assistant in Nursing
  • Support Worker
  • Respite Worker
  • Community Care Worker

Course Admission Requirements


Domestic Australian Students

  • For Certificate level courses, students must have completed a minimum of Year 10 schooling or equivalent or to be a mature age student (20 years of age and above).
  • Students need to demonstrate they have proficiency in English. If students cannot provide documented proof of their English language proficiency, they will be required to sit for a Language, Literacy and Numeracy test (LLN) before a place can be offered.
  • Find out if you are eligible for the government funded Certificate III in Individual Support fees.
  • This course is approved by the Department of Human Services (Centrelink) for student payment. Domestic students who meets the requirements of an approved course of education and study may be eligible to receive student payment from the Department.
  • Additional requirements below.


International Students

  • This course is available to international students on a higher education student visa as their concurrent/ secondary course.
  • Students need to demonstrate they have proficiency in English. If students cannot provide documented proof of their English language proficiency, they will be required to sit for a Language, Literacy and Numeracy test (LLN) before a place can be offered.
  • International students are required to have a minimum of IELTS test results of 5.5 (academic) with no individual band lower than 5, or achieve an equivalent in other forms of testing that satisfy the Institute’s requirement. If an international student does not have any current IELTS score or any recognised English language result, they are required to take an English language test.
  • For Certificate level courses, students must have completed a minimum of Year 10 schooling or equivalent or to be a mature age student (20 years of age and above).
  • Additional requirements below.

Note: International student studying a concurrent/secondary course on student visa

An overseas student in Australia on a student visa is permitted to undertake additional study at the same time as the principal course. However, any course undertaken by a student visa holder must be registered on CRICOS. A Confirmation of Enrolment (CoE) is also required for any additional study in a course undertaken by an overseas student whilst in Australia on a student visa. APSI is a registered CRICOS provider which accepts international student undertake this course as their secondary course.


Additional Requirements

  • All Certificate III in Individual Support students must be willing to apply, or already hold, a current National Police Clearance (not older than 3 months at time of enrolment). This is COMPULSORY for students/candidates to undertake workplace training. A National Police Clearance can be acquired from any Post Office for a small  fee.  Please allow 3 weeks for delivery.  Students cannot attend work experience without this.

International students on student visas can study this course as a secondary course

Firstly, I would like to thank APSI for giving such a wonderful opportunity to me to enhance my knowledge skills.

Secondly, I would like to thank tutors for teaching me so nicely and interestingly.

Dorji Dema (Bhutan) - Certificate III in Individual Support

Grace Leahy

Certificate III in Individual Support student from the Philippines

Units of Competency

This Certificate III in Individual Support (Ageing, Home and Community) course consists of 13 units of competence with 7 core units and 6 elective units as listed below:

Unit Code
Unit Name
Core Units
CHCCCS015 Provide individualised support
CHCCCS023 Support independence and well being
CHCCOM005 Communicate and work in health or community services
CHCDIV001 Work with diverse people
CHCLEG001 Work legally and ethically
HLTAAP001 Recognise healthy body systems
HLTWHS002 Follow safe work practices for direct client care
Elective Units
CHCAGE001 Facilitate the empowerment of older people
CHCAGE005 Provide support to people living with dementia
CHCCCS011 Meet personal support needs
CHCCCS025 Support relationships with carers and families
CHCHCS001 Provide home and community support services
HLTINF001 Comply with infection prevention and control policies and procedures


Students can also acquire a dual qualification – Certificate III in Individual Support (Disability) by taking the following extra units:

Additional Units
CHCDIS001 Contribute to ongoing skills development using a strengths-based approach
CHCDIS002 Follow established person-centred behaviour supports
CHCDIS003 Support community participation and social inclusion
CHCDIS007 Facilitate the empowerment of people with disability




Certificate III in Individual Support
Certificate III in Individual Support

Course Details

Intake Dates


15 August | 21 November


26 June | 20 November

(Please contact us to obtain the latest intake dates for Disability Workshops)

Course Fees
Mode of Delivery
This program is delivered with a classroom based  face to face training which includes but not limited to utilising the specialised training facilities under the required supervision of the trainer, explanation, demonstrations, presentations and some self-paced studies. Also a minimum of 160 hours of workplace training in an appropriate aged care environment is required.

Facilitators/trainers may provide additional learning materials where gaps exist in participants underpinning knowledge or in the training resources.

Course Duration
International students : 1 semester (26 weeks) which includes 160 hours of workplace training in aged care homes or community care facilities.

Domestic students: 14 weeks face to face training which includes 160 hours of workplace training in aged care homes or community care facilities.

(Please contact us to find out the course duration for Disability Workshop)

Work Based Training / Work Experience

Work based training is a compulsory component of this course for all students. Students are required to work in aged care or community care facilities for 4 weeks to 9 weeks before graduation. There is no guarantee of employment or salary payment during work experience or work based training or work experience.

All students must produce a current National Police Clearance before they can be placed in workplace training. You can apply for police clearance online or in person.

Entry Requirements
Completion of Year 10 or equivalent with upper immediate level of English, or minimum  IELTS score 5.5 (no band less than 5.0) or pass the Institute’s literacy (LLN) test. No prior work experience is required in this field.

All students must be over 18 years of age before they can commence this course at APSI.


Timetables/Delivery Schedules/Classes are subject to change without prior notice due to availability of training kitchens and teaching staff.

Assessment Methods
Assessment is based on the principles of competency based training. Performance of learners is assessed on their ability to perform the task(s) to industry standards. In order to ensure the principles of validity are upheld are variety of learning styles and a range of assessment strategies are used.

Assessment for each unit of competence will be through a combination of classroom based and work placement tasks. Classroom based assessment includes but is not limited to:

  • Classroom Exercises
  • Assignments
  • Practical Demonstrations
  • Group Activities
  • Projects
  • Verbal and/or written questions

Students are advised well in advance of assessment activities and a student may put forward for consideration any special needs they may have. The assessment criterion is documented in all modules, and workbooks. Dates of assessment are provided on the first day of class along with a timetable. Students may be assessed by a combination of continuous assessments and examinations. Continuous assessment may be based on competencies and marks, or a combination of both.


Australian Professional Skills Institute will provide a uniform to all Aged Care and Home and Community Care students while they undertake the theory classes and workplace training.

All learners are required to wear an APSI uniform while attending workplace training in accordance with APSI Aged Care and Community Services Dress Code.

Recognition of Prior Learning (RPL)

RPL is available to anyone who has experience working in a commercial kitchen and

  • provides an alternative pathway to achieving a qualification without course attendance
  • is a consultative process between with the candidate and the assessor to determine whether the candidate has acquired the requisite learning, skills and knowledge to demonstrate that they have achieved the required learning outcomes or performance criteria of the course or qualification, for which the candidate is seeking
  • identifies where appropriate additional learning experiences or training gaps are needed to achieve the course or qualification
  • is the conduct of an assessment to confirm competency.

APSI has developed a process that promotes holistic and task-based assessment. It focuses on relating assessment activities to actual job tasks. The intention of this model is to streamline and simplify the process of recognising competency.

Prior to RPL, information is provided to the candidate on the assessment process. Specific advice is given to each candidate on how they can demonstrate their competence and what documentary evidence is required to support their application. Each industry has unique documents that can provide evidence of experience and competence.

The candidate is required to provide adequate information prior to, throughout and after a training and assessment experience. The assessor, in this process, needs to be fully aware of the needs of the candidate and help them identify relevant workplace personnel who can confirm the candidate’s competency.

The focus of the APSI streamlined holistic assessment process is to focus on demonstrated skills and knowledge and not to rely purely on documentary evidence as the main source of evidence.

Some examples of documentary evidence that can support the process include:

  • licences such as First Aid, RSA
  • CV or work history with details of job role and responsibilities
  • previous qualifications from overseas and Australia
  • certificates and records of results or assessments completed with other RTO’s
  • photographs of work undertaken
  • samples of related project work
  • diaries of tasks performed
  • task sheets/job sheets/logbooks
  • site training records
  • pay slips / employment contracts / job descriptions
  • memberships of relevant professional associations
  • references/letters/third party reports from previous employers/supervisors
  • industry awards
  • performance appraisals

An RPL application kit can be obtained here.


This Certificate III in Individual Support program is nationally recognised under the Australian Qualification Framework (AQF) at Certificate level. As a registered training organisation, qualifications issued by APS Institute are nationally recognised. If all units of competency are not achieved a Statement of Attainment will be issued for the units that have been successfully completed.


Upon completion of the Diploma of Community Services, students can continue to study Bachelor of Science (Nursing) or Bachelor of Social Science with Australian Universities with advanced standing. Details on advanced standing may vary from different Universities.

Employment Skills
Breadth, depth and complexity covering planning and initiation of alternative approaches to skills and knowledge application across a broad range ot technical and/or management requirements, evaluation and coordination. Self-directed application of knowledge and skills, with substantial depth in some areas where judgement is required in planning and selecting appropriate equipment, services and techniques for self and others.

(Source: AQF Implementation Handbook 2007)

Location of Delivery
Face to Face Classroom learning –  Wellington Fair, 40 Lord Street, East Perth, WA 6004, Australia

Workplace Training – At the workplace as approved by Australian Professional Skills Institute’s workplace assessor

National Police Clearance
A National Police Clearance is compulsory for all students who undertake industry placement or work experience. A National Police Clearance can be acquired from any Post Office for a small  fee.  Please allow 3 weeks for delivery.  Students cannot attend work experience without this.


The information contained on this website is current at the time of publishing. Australian Professional Skills Institute reserves the right to change the admission requirements, fees, location of delivery and units of competency whenever necessary. Please contact us for the most current information.