Certificate IV in Business
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CRICOS Course Code: 088221DVET National Code: BSB40215This course is only available through Traineeship or e-learning |
Course Description
The Certificate IV in Business aims to further the skills and knowledge related to the basic day-to-day administration of a business. This course is designed to provide students with necessary skills to perform the roles as Supervisor, Team Leader or Middle Management in Business/Office/Administration environments. Students who undertake this qualification will gain the skills and knowledge necessary for a business environment, explaining how they contribute to organisational objectives and teach skills needed to work within these functions.
The subjects covered include coordinate business resources, work effectively in a business unit, implement and monitor WHS policies, procedures and programs to meet legislative requirements. The units selected are relevant to an organisation’s business operations and the daily functions of an organisation.
Career Outcomes:
- Administration Officer
- Accounts Clerk
- Customer Service Officer
- Receptionist
Course Admission Requirements
Australian Professional Skills Institute is CRICOS registered (CRICOS Provider Code 03255G). All students must be over 18 years of age before they can commence this course at APSI.
Domestic Australian Students
- For Certificate level courses, students must have completed a minimum of Year 10 schooling or equivalent or to be a mature age student (20 years of age and above).
- Students need to demonstrate they have proficiency in English. If students cannot provide documented proof of their English language proficiency, they will be required to sit for a Language, Literacy and Numeracy test (LLN) before a place can be offered.
International Students
- Students need to demonstrate they have proficiency in English. If students cannot provide documented proof of their English language proficiency, they will be required to sit for a Language, Literacy and Numeracy test (LLN) before a place can be offered.
- International students are required to have a minimum of IELTS test results of 5.5 (academic) with no individual band lower than 5, or achieve an equivalent in other forms of testing that satisfy the Institute’s requirement. If an international student does not have any current IELTS score or any recognised English language result, they are required to take an English language test.
- For Certificate level courses, students must have completed a minimum of Year 10 schooling or equivalent or to be a mature age student (20 years of age and above) with relevant work experience.
Unit Code |
Unit Name |
Core Units |
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| BSBWHS401 | Implement and monitor WHS policies, procedures and programs to meet legislative requirements |
Elective Units |
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| BSBCUS401 | Coordinate implementation of customer service Strategies |
| BSBWRT301 | Write simple documents |
| BSBADM405 | Organise meetings |
| BSBADM409 | Coordinate business resources |
| BSBINN301 | Promote innovation in a team environment |
| BSBLED401 | Develop teams and individuals |
| BSBMKG413 |
Promote products and services |
| BSBCMM401 | Make a presentation |
| BSBMKG414 | Undertake marketing activities |
Intake Dates
Students can commence the online course on any date.
Mode of Delivery
Career Outcome
- Administration assistant
- Clerical worker
- Receptionist
- Accounts clerk
- Secretary
- Customer service officer
Course Duration
Entry Requirements
- Minimum 15 years of age (Domestic Students); Minimum 18 years of age (International Students)
- Completion of Year 12, high school, Certificate III or equivalent
- Minimum Academic IELTS 5.5 (no band less than 5.0) or Upper-Intermediate Level English or equivalent or completion of Institute literacy test or English Language test
Assessment Methods
Assessment is based on the principles of competency based training. Performance of learners is assessed on their ability to perform the task(s) to industry standards. In order to ensure the principles of validity are upheld are variety of learning styles and a range of assessment strategies are used.
Assessment for each unit of competence will be through a combination of classroom based and work placement tasks. Classroom based assessment includes but is not limited to:
- Classroom exercises
- Assignments
- Practical demonstrations
- Group Activities
- Projects
- Verbal and/or written questions
Students are advised well in advance of assessment activities and a student may put forward for consideration any special needs they may have. The assessment criterion is documented in all modules, and workbooks. Dates of assessment are provided on the first day of class along with a timetable. Students may be assessed by a combination of continuous assessment and examinations. Continuous assessment may be based on competencies and marks, or a combination of both.
Recognition of Prior Learning
Recognition of Prior Learning (RPL)
RPL is available to anyone who has experience working in the industry.
RPL:
- provides an alternative pathway to achieving a qualification without course attendance
- is a consultative process between with the candidate and the assessor to determine whether the candidate has acquired the requisite learning, skills and knowledge to demonstrate that they have achieved the required learning outcomes or performance criteria of the course or qualification, for which the candidate is seeking
- identifies where appropriate additional learning experiences or training gaps are needed to achieve the course or qualification
- is the conduct of an assessment to confirm competency.
APSI has developed a process that promotes holistic and task-based assessment. It focuses on relating assessment activities to actual job tasks. The intention of this model is to streamline and simplify the process of recognising competency.
Prior to RPL, information is provided to the candidate on the assessment process. Specific advice is given to each candidate on how they can demonstrate their competence and what documentary evidence is required to support their application. Each industry has unique documents that can provide evidence of experience and competence.
The candidate is required to provide adequate information prior to, throughout and after a training and assessment experience. The assessor, in this process, needs to be fully aware of the needs of the candidate and help them identify relevant workplace personnel who can confirm the candidate’s competency.
The focus of the APSI streamlined holistic assessment process is to focus on demonstrated skills and knowledge and not to rely purely on documentary evidence as the main source of evidence.
Some examples of documentary evidence that can support the process include:
- licences such as First Aid, RSA
- CV or work history with details of job role and responsibilities
- previous qualifications from overseas and Australia
- certificates and records of results or assessments completed with other RTO’s
- photographs of work undertaken
- samples of related project work
- diaries of tasks performed
- task sheets/job sheets/logbooks
- site training records
- pay slips / employment contracts / job descriptions
- memberships of relevant professional associations
- references/letters/third party reports from previous employers/supervisors
- industry awards
- performance appraisals
Accreditation
Articulation
Employment Skills
Breadth, depth and complexity of knowledge and competencies would cover a broad range of activities or application in a wider variety of contexts most of which are complex and non-routine. Leadership and guidance are involved when organising activities of self and others as well as contributing to technical solutions of a non-routine or contingency nature.
(Source: AQF Implementation Handbook 2007)
Disclaimer
The information contained on this website is current at the time of publishing. Australian Professional Skills Institute reserves the right to change the admission requirements, fees, location of delivery and units of competency whenever necessary. Please contact us for the most current information.