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Certificate III in Business

Certificate III in Business

VET National Code: BSB30120

This course is only available through traineeship pathway or e-learning

Course Description

Certificate III is a practical course that learners will apply the skills and knowledge they gain into their everyday working operations.  The course gives learners the confidence to utilise their acquired skills across many different industries and roles and as a stepping stone towards career progression from demonstrating the skills obtained.

If you are looking to complete a qualification to support your current job role, career progress to the next level or just make a change or start to your portfolio of skills then Certificate III in Business is for you.

This course can be delivered 100% online.


Relevant Job Roles

This qualification reflects a variety of Business Services job roles. Upon completion of this qualification, you are likely to establish your own work performance.

You will be able to carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. You can apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. You will also be able to provide technical advice and support to a team.


Course Admission Requirements for Domestic Australian Students

  • For Certificate level courses, students must have completed a minimum of Year 10 schooling or equivalent or to be a mature age student (20 years of age and above).
  • Students need to demonstrate they have proficiency in English. If students cannot provide documented proof of their English language proficiency, they will be required to sit for a Language, Literacy and Numeracy (LLN) test before a place can be offered.

Units of Competency

This course consists of 13 units of competence with 6 core unit and 7 elective units as listed below:

Unit Code
Unit Name
Core Units
BSBCRT311 Apply critical thinking skills in a team environment
BSBPEF201 Support personal wellbeing in the workplace
BSBSUS211 Participate in sustainable work practices
BSBTWK301 Use inclusive work practices
BSBWHS311 Assist with maintaining workplace safety
BSBXCM301 Engage in workplace communication
Elective Units
BSBTEC301 Design and produce business documents
BSBWRT311 Write simple documents
BSBWHS332X Apply infection prevention and control procedures to own work activities
BSBOPS304* Deliver and monitor a service to customers*
BSBOPS305* Process customer complaints*
SIRXOSM003* Use social media and online tools*
SIRXPDK001* Advise on products and services*
BSBFIN301** Process financial transactions**
BSBFIN302** Maintain financial records**
BSBOPS301** Maintain business resources**
BSBPUR301** Purchase goods and services**

*Specialisation in Customer Engagement (CE)
**Specialisation in Business Administration (BA)

Anna, student of Cert III in Business, at APSI campus

I wanted to improve my professional skills and International experience. I had never been to Australia before and because I am a big fan of beaches and diving, I thought that Perth is the place I simply must see. In my opinion, Perth has the best weather and is the most beautiful city to live in. I chose APSI because I wanted to improve my professional skills in an office environment.

APSI offers certificate III and IV in Business. Teachers are very helpful and I simply like spending time in this Institute. It is very close to the city and the location is great. I enjoy my classmates, speaking with teachers and acquiring new knowledge.

Anna Szczesna. Cert III in Business


The information contained on this website is current at the time of publishing. Australian Professional Skills Institute reserves the right to change the admission requirements, fees, location of delivery and units of competency whenever necessary. Please contact us for the most current information.