Select Page
Certificate III in Business

Certificate III in Business

CRICOS Course Code: 088220E

VET National Code: BSB30115

This course is only available through traineeship pathway or e-learning only

Course Description

The Certificate III in Business qualification aims to equip students with the necessary work-ready skills, knowledge and confidence to assist in day-to-day administration of a business, including how to organise workplace information and priorities, and maintain financial records.

Learners can choose from a range of elective units  to improve their skills in office skills areas such as typing and computing skills including keyboarding skills, Word and Excel, as well as knowledge of all aspects of general duties in an office environment. Learners can  learn how to process payroll, accounts payable and receivable and how to maintain a general ledger. Learners can gain an understanding of the internet and the computer programs necessary to maintain a small business.


Career Outcomes:

  • customer service officer
  • data entry operator
  • receptionist
  • general clerk
  • payroll officer

Course Admission Requirements

Australian Professional Skills Institute is CRICOS registered (CRICOS Provider Code 03255G). All students must be over 18 years of age before they can commence this course at APSI.


Domestic Australian Students

  • For Certificate level courses, students must have completed a minimum of Year 10 schooling or equivalent or to be a mature age student (20 years of age and above).
  • Students need to demonstrate they have proficiency in English. If students cannot provide documented proof of their English language proficiency, they will be required to sit for a Language, Literacy and Numeracy test (LLN) before a place can be offered.


International Students

  • Students need to demonstrate they have proficiency in English. If students cannot provide documented proof of their English language proficiency, they will be required to sit for a Language, Literacy and Numeracy test (LLN) before a place can be offered.
    • International students are required to have a minimum of IELTS test results of 5.5 (academic) with no individual band lower than 5, or achieve an equivalent in other forms of testing that satisfy the Institute’s requirement. If an international student does not have any current IELTS score or any recognised English language result, they are required to take an English language test.
  • For Certificate level courses, students must have completed a minimum of Year 10 schooling or equivalent or to be a mature age student (20 years of age and above) with relevant work experience.
Enrol Now
Anna, student of Cert III in Business, at APSI campus

I wanted to improve my professional skills and International experience. I had never been to Australia before and because I am a big fan of beaches and diving, I thought that Perth is the place I simply must see. In my opinion, Perth has the best weather and is the most beautiful city to live in. I chose APSI because I wanted to improve my professional skills in an office environment.

APSI offers certificate III and IV in Business. Teachers are very helpful and I simply like spending time in this Institute. It is very close to the city and the location is great. I enjoy my classmates, speaking with teachers and acquiring new knowledge.

Anna Szczesna. Cert III in Business

Units of Competency

This course consists of 12 units of competence with 1 core unit and 11 elective units as listed below:

Unit Code
Unit Name
Core Units
BSBWHS302 Apply Knowledge of WHS Legislation in the Workplace
Elective Units
 BSBWRT301  Write Simple Documents
 BSBCMM401  Make a presentation
 BSBMKG413  Promote products and services
 BSBINN301  Promote innovation in a team environment
 BSBCUS301  Deliver and Monitor a service to customers
 BSBCMM301  Process customer complaints
 BSBPUR301  Purchase goods and services
 BSBINM301  Organise workplace information
 BSBFIA301  Maintain financial records
 BSBDIV301  Work effectively with diversity
 BSBADM311  Maintain business resources
Certificate III in Business

Course Details

Mode of Delivery
Face-to-Face Learning and Self-Paced Learning
Career Outcome
At the end of the course, students will be able to competently undertake various tasks in an office environment and take up positions such as

  •     Administration assistant
  •     Clerical worker
  •     Receptionist
  •     Accounts clerk
  •     Secretary
  •     Customer service officer
Course Duration
Full time traineeship – 12 months

Part time traineeship – 24 months

Entry Requirements
  • Minimum 15 years of age (domestic students only). International students must be over 18 years of age before they can enrol at APSI
  • Completion of Year 10 or high school or equivalent
  • Minimum Academic IELTS 5.5 (no band less than 5.0) or Upper Intermediate Level English or equivalent (for International Students)

Blended training are provided through e-learning and on-the-job through the registered employer. A training plan will be produced by Australian Professional Skills Institute in consultation with your employer.

Timetables/Delivery Schedules/Classes are subject to change without prior notice due to availability of training kitchens and teaching staff.

Assessment Methods

Assessment is based on the principles of competency based training. Performance of learners is assessed on their ability to perform the task(s) to industry standards. In order to ensure the principles of validity are upheld are variety of learning styles and a range of assessment strategies are used.

Assessment for each unit of competence will be through a combination of classroom based and work placement tasks. Classroom based assessment includes but is not limited to:

  • Classroom exercises
  • Assignments
  • Practical demonstrations
  • Group Activities
  • Projects
  • Verbal and/or written questions

Students are advised well in advance of assessment activities and a student may put forward for consideration any special needs they may have. The assessment criterion is documented in all modules, and workbooks. Dates of assessment are provided on the first day of class along with a timetable. Students may be assessed by a combination of continuous assessment and examinations. Continuous assessment may be based on competencies and marks, or a combination of both.

Uniform is not required for Business students. Students are expected to have appropriate dress code according to industry standard.
Recognition of Prior Learning

Recognition of Prior Learning (RPL)

RPL is available to anyone who has experience working in the industry


  • provides an alternative pathway to achieving a qualification without course attendance
  • is a consultative process between with the candidate and the assessor to determine whether the candidate has acquired the requisite learning, skills and knowledge to demonstrate that they have achieved the required learning outcomes or performance criteria of the course or qualification, for which the candidate is seeking
  • identifies where appropriate additional learning experiences or training gaps are needed to achieve the course or qualification
  • is the conduct of an assessment to confirm competency.

APSI has developed a process that promotes holistic and task-based assessment. It focuses on relating assessment activities to actual job tasks. The intention of this model is to streamline and simplify the process of recognising competency.

Prior to RPL, information is provided to the candidate on the assessment process. Specific advice is given to each candidate on how they can demonstrate their competence and what documentary evidence is required to support their application. Each industry has unique documents that can provide evidence of experience and competence.

The candidate is required to provide adequate information prior to, throughout and after a training and assessment experience. The assessor, in this process, needs to be fully aware of the needs of the candidate and help them identify relevant workplace personnel who can confirm the candidate’s competency.

The focus of the APSI streamlined holistic assessment process is to focus on demonstrated skills and knowledge and not to rely purely on documentary evidence as the main source of evidence.

Some examples of documentary evidence that can support the process include:

  • licences such as First Aid, RSA
  • CV or work history with details of job role and responsibilities
  • previous qualifications from overseas and Australia
  • certificates and records of results or assessments completed with other RTO’s
  • photographs of work undertaken
  • samples of related project work
  • diaries of tasks performed
  • task sheets/job sheets/logbooks
  • site training records
  • pay slips / employment contracts / job descriptions
  • memberships of relevant professional associations
  • references/letters/third party reports from previous employers/supervisors
  • industry awards
  • performance appraisals

An RPL application kit can be obtained here.

This program is nationally recognised under the Australian Qualification Framework (AQF) at Certificate III level. As a registered training organisation, qualifications issued by APS Institute are nationally recognised. If all units of competency are not achieved a Statement of Attainment will be issued for the units that have been successfully completed.
Upon completion of Certificate III, students can continue to study Certificate IV in Business or Certificate IV in Leadership and Management
Employment Skills

This qualification prepares a person to select, adapt and transfer skills to a new environment and to provide technical advice and some leadership in resolution of specific problems. This would be applied across a range of roles in a variety of contexts with some complexity in the extent and choice of options available.

(Source: AQF Implementation Handbook 2007)

Location of Delivery
Wellington Fair, 40 Lord Street, East Perth, WA 6004 Western Australia


The information contained on this website is current at the time of publishing. Australian Professional Skills Institute reserves the right to change the admission requirements, fees, location of delivery and units of competency whenever necessary. Please contact us for the most current information.

Enrol Now