Australian (domestic) Students Terms & Conditions of Enrolment
The following terms and conditions of Enrolment relate to all domestic/Australian fee for service students applications for study at Australian Professional Skills Institute. They must be read, understood and accepted by the applicant or any person acting on their behalf including education agent or parent/guardian if the applicant is under 18 years of age.
The applicant acknowledges all information and supporting documents provided in the application is true and accurate. By signing the student application form or confirming the student application, the applicant enters an agreement with APSI and accepts the following terms and conditions including refund policy of APSI. This agreement and the availability of complaints and appeals processes do not remove the right to take further action under Australia’s consumer protection laws. APSI’s dispute processes do not circumscribe the applicant’s right to pursue other legal remedies.
- Tuition Fee Refund Policy
- Late Payment of Fees
- Miscellaneous Fees / Charges
- Student Code of Conduct, Attendance and Dress Code
- Personal Information and Privacy Notice
- Grievance, Complaints and Appeals Procedure
- Change of Address
- Course Curriculum
- Orientation Program
- Non Commencement of Studies
- Application for Course Credit
- English Language Requirements
Registration fee is non-refundable.
If the student chooses to cancel this agreement before completion of the course, student may be entitled to a partial refund of the course fee paid in advance.
Course fees do not cover other charges such as registration fee, resource/material fee, textbooks, uniform and miscellaneous fees . Please refer to APSI fee schedule for details. If the student is deemed Not Yet Competent after two attempts or misses the scheduled class listed on their timetable, the student is required to discuss with the course co-ordinator to re-sit the whole unit. Please refer to miscellaneous fees and charges for unit re-sit.
Payment of fees is required on or by the due date as notified in writing by APSI or as per student invoice. Late payment fees of $50 per week will be applied to all late payment. Please refer to miscellaneous fees schedule.
All course fees are non-transferrable except in cases of documented ill heath and may only be transferred to other courses within APSI or at the discretion of APSI’s management.
APSI reserves the right to accept or reject any application for enrolment at its discretion.
APSI reserves the right to cancel any course prior to the commencement of the course should it deem necessary and a full refund of all payments will be given to the applicant.
APSI reserves the right to withhold granting any Award or Statement of Attainment attained by the student if any outstanding fees.
Students are required to pay the fees according to student invoice fee due dates including public holidays, semester break or workplace training period.
Course Fee Refund Policy
Download the Australian Professional Skills Institute Domestic Fee for Service Student Refund Policy
Late Payment of Fees
Two weeks prior to fees due date – APSI will send a fee due reminder to the student via internal email. Two weeks after due date – APSI sends fees overdue warning letter with A$50 late payment fees. End of four weeks warning period – APSI issues Notification of Cancellation letter and the student’s enrolment will be cancelled.
Miscellaneous Fees / Charges
|*Course Cancellation Administration Fee (For current student on a valid CoE who withdraw before the course end date on CoE)||
|*Course Variation Administration Fee (Change of course after commencement, CoE extension or re-issue of new CoE)||
|per variation of CoE|
|RPL Application fee (Non-refundable)||
|RPL Assessment Fee(Fess to be paid in advance before RPL process)||
|*Credit Transfer / RPL credit discount fee (if successful)||
|Single stand alone unit for students to get dual qualifications (no extra resources required)||
|Dual Certificate Issuance (No extra unit required)||
|Unit Resit Fee (Reschedule of another date to resit the whole unit) – refer to student handbook||
|Unit Re-Assessment Fee (For students who missed 50% of the unit and redo assessment only, no participation) – refer to student handbook||
|Late Assessment Submission Penalty Fee (Max penalty 4 weeks late)- refer to student handbook||
|per week per assessment|
|Reissue of Statement of Attainment / Certificate||
|Reissue of Student ID card / Work Placement ID card/ Magnetic Name Badge||
|**Payment Plan Administration fee (To split up invoices more times than what was agreed on the offer letter) – subject to management approval||
|added to the total invoice|
|**Late Payment Penalty Fee (Max penalty 4 weeks late and course enrolment will be automatically cancelled)||
|Enrolment reinstatement fee after cancellation of the course||
|**Holiday Request / Timetable reschedule – subject to trainer approval||
|Credit Card/EFTPOS Processing Fee||
|of total amount|
|Photocopy / Printing (Black and White)||
|per page (one side or duplex)|
|per page (one side or duplex)|
|Registered Post Handling Fee for Certificate||
|Overseas within Australia|
*This fee applies to International student only ** Domestic fee for service & International student
Student Code of Conduct, Attendance and Dress Code
Students must attend all classes, tests and assessments during the course and abide by the rules stipulated in the student handbook. APSI reserves the right to terminate a student’s enrolment at any stage if the student is non-compliant with college behaviour and code of conduct. Such information is available in APSI’s student handbook.
All students must observe the dress code of APSI. All business students must be dressed in acceptable office attire while attending class. All Aged care and hospitality students must wear white shirt/blouse, black trousers, closed flat black shoes with APSI trainee name badge while conducting workplace training in aged care facilities.
Attempts to forge doctor certificates for attendance records will result in suspension from studies and may lead to cancellation of enrolment.
Any student found to be involved in activities, which contravene Australian law will be automatically dismissed from their studies
APSI has to provide your personal information to Commonwealth and State Agencies pursuant to obligations under National VET Regulator Act 2011.
By signing on the application form, the student agrees to give permission to APSI to release his/her personal information including matters concerning his/her welfare matters, academic progress and examination results to his/her parents, guardian or government agencies.
Under the Data Provision Requirements 2012, Australian Professional Skills Institute (APSI) is required to collect personal information about you and to disclose that personal information to the National Centre for Vocational Education Research Ltd (NCVER).
Your personal information (including the personal information contained on this enrolment form and your training activity data) may be used or disclosed by APSI for statistical, regulatory and research purposes. APSI may disclose your personal information for these purposes to third parties, including:
- School – if you are a secondary student undertaking VET, including a school-based apprenticeship or traineeship;
- Employer – if you are enrolled in training paid by your employer;
- Commonwealth and State or Territory government departments and authorised agencies;
- Organisations conducting student surveys; and
Personal information disclosed to NCVER may be used or disclosed for the following purposes:
- Issuing a VET Statement of Attainment or VET Qualification, and populating Authenticated VET Transcripts;
- facilitating statistics and research relating to education, including surveys;
- understanding how the VET market operates, for policy, workforce planning and consumer information; and
- administering VET, including program administration, regulation, monitoring and evaluation.
You may receive an NCVER student survey which may be administered by an NCVER employee, agent or third party contractor. You may opt out of the survey at the time of being contacted.
NCVER will collect, hold, use and disclose your personal information in accordance with the Privacy Act 1988 (Cth), the VET Data Policy and all NCVER policies and protocols (including those published on NCVER’s website at www.ncver.edu.au).
Privacy policies on USI
You may also make a complaint to the Information Commissioner about an interference with privacy pursuant to the Privacy Act 1988, including in relation to the misuse or interference of or unauthorised collection, use, access, modification or disclosure of USIs.
Grievance, Complaints and Appeals Procedure
Students have access to an internal complaint and appeal procedure of APSI if they feel they have been unjustly treated or have a serious complaint for all academic, disciplinary and personal matters. Please refer to APSI’s complaints and appeal procedure which is available in the student handbook and on our website. There is an external grievance process available to students if they have exhausted the internal procedure and still feel unsatisfied. A third independent party will be used to resolve the dispute.
Students may also seek legal redress through the usual court processes if they feel unsatisfied. This agreement and the availability of complaints and appeal processes do not remove the right of the student to take action under Australia’s consumer protection laws.
Change of Address and contact Details
All students must supply the most current contact details including address , telephone numbers and email address to APSI during the enrolment. Student can logon to student portal – Mywisenet via APSI’s home page to update such information or inform student services via email. No responsibility will be taken by APSI for any information that students may not receive due to the change of address and telephone numbers.
APSI reserves the right to vary the course curriculum, unit of competency, timetable, teaching staff, place of delivery without prior notice to students.
All students must attend an orientation program prior to the course commencement date. If student cannot attend orientation, they have to contact student service within the first week of course commencement.
Non Commencement of Studies
Students must inform APSI if they are not able to commence their course as soon as possible before their course commencement date.
Application for Course Credit
Applications for course credit based on Recognition of Prior Learning (RPL) or Credit Transfer (CT) or Mutual Recognition (MR) should be submitted at the time of application.
Course credit may be granted based on skills and education that a student has already acquired from another provider or other appropriate courses in Australia or in other countries.
A course credit/RPL application form is available from student services. There is no fee for Credit Transfer and there is an application fee for RPL application.
Credit Transfer will only to be granted where it can be shown that the student has successfully completed the same unit with the same unit code and unit description from other RTOs in Australia.
Recognition of Prior Learning (RPL) may be granted if the unit completed with other providers is
- Of a similar duration
- Studied at a similar or higher level
- Of similar content
Any reduction in course fees as a result of course credit will be credited towards the last payment. A notice of the result will be sent to the student’s email.
English Language Requirements
All students must meet the minimum numeracy and literacy requirements for entry into APSI. For those students whose first language in not English, they are required to provide proof of English language proficiency. LLN test can be conducted at APSI prior to enrolment. If it is reveals that the English language skills are insufficient, the student will be required to enrol at their own expenses in an approved ESL course prior to the commencement of studies at APSI.