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Policies and Procedures

Policies and Procedures

APSI’s policies and procedures for International Students are in accordance with the following Australian Government Education Services

Credit Transfer

Credit transfer is granted if you have completed the same unit with the same unit code and unit name with another RTO in Australia. If you wish to apply for credit transfer, you can learn more about the policies and procedures HERE

Please download and complete the credit transfer application form HERE and submit it along with your application.

Recognition of Prior Learning (RPL)

Recognition of prior learning is a process by which you may get credit for skills and knowledge you have already attained through work experience or via informal learning. If you wish to apply for RPL, you can learn more about the policies and procedures HERE.

Complaints, Grievances and Appeals

APSI has a clear and easily accessible complaint handling processes available to all students. As part of APSI’ continuous improvement process, we welcome students to give feedback and lodge informal or formal complaints internally. We will try our best to resolve the issues through student services.​ A copy of the policy and procedure on complaints and appeals can be downloaded from HERE.

If a student has exhausted the internal complaints and appeals process, the student can lodge a complaint to an external party.

For international students, you can contact the Commonwealth Ombudsman and lodge a complaint via this link

Students can lodge a complaint using our online complaint form or call 1300 362 072.

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