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Our Professional Team

The APSI professional team are essential staff members who are committed to provide top quality training services to our students. Student learning experience is essential to the overall satisfaction of our training. Our trainers and administrative staff members are highly qualified with years of professional experience in education and training. Many of them gained their professional experience and education overseas and bring in a diverse skills and knowledge to our students.
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Student Services

Sheila Ignacio

Sheila Ignacio

Student Services Manager

Sheila has an educational background in behavioral studies, human resources, management, as well as training and assessment. She has more than 20 years of experience as a Service Manager for various industries, which enables her to provide the best assistance to students during their studies at APSI.

Brooke Archer

Administration Officer

Brooke started with APSI as a business trainee and was promoted to the position of administration officer in 2018. She provides IT and academic support to the student services and academic staff to ensure the smooth delivery of training programs and services.

Jerri Lo

Accounts and Student Services Officer

Jerri is the accounts officer and looks after the day to day bookkeeping and the accounts of APSI. Jerri assists students with their queries on fees and payment plan. Jerri knows all the difficulties with being a foreign student as she was one before. It is this firsthand experience that drives Jerri to ensure all students are provided with the right level of care and advice to ensure their problems are resolved. Jerri speaks fluent English, Cantonese and Mandarin. She holds an Accounting degree from Jinan University in China and a Masters of Human Resource Management from Edith Cowan University.

Hospitality and Cookery

Paul Walker

Executive Chef & Course Coordinator

Paul Walker is a chef trainer and  owner of Culinary Soul  which is a catering and consultancy company. Paul has coached a number of chefs who received gold and silver medals in the Oceanafest Salon Culinaire. Over the years, Paul was employed as an award-winning chef at prestigious venues such as Bread in Common (Best new restaurant in the 2015 WA Good Food Guide) and Halo, and Head chef at boutique catering company Brush, Fork & Pencil. During his training as a chef he was employed at a number of Michelin star venues in the North West of London, also receiving the award for North West Young Chef of the Year 2003. Paul believes the secret to a good training is to fully immerse yourself in it and most importantly to have fun doing it!

Rainer Konstanty

Chef Trainer and  Workplace Assessor

Rainer was born in Germany and from a young age, Rainer has always been interested in food – he credits his mother as one of the most gifted cooks that created the tastiest food from an enormous veggie patch, fruit orchard, flowers, herbs and rabbits that nourished his family.

Rainer’s professional career started in a small hotel and restaurant in northern Germany in 1986 and completed a 3-year apprenticeship as a chef.  During this time he learnt the culinary basics from renowned European chefs that shared their knowledge and skills.

He continued his passion for food, travelling to Hamburg, London, Zurich, Sydney and in Perth since 2009. Rainier spent 6 years “banging pots and pans around” in two upmarket Perth restaurants. With his industry networks and connections, Rainer has successful placed APSI students in prestigious dining venues such as the Wild Flowers in Como the Treasury hotel, Hadiqa in Hibernian Place and Westin Hotel.


Shannon Ferro

Shannon Ferro

Chef Trainer/Assessor

Shannon is a fully qualified chef trainer through the Australian Apprenticeship system. Originally from Victoria, she has worked around Australia and the UK but always gravitated back to Perth. Shannon has worked in hotels, resorts, cafes, fine dining and also mining camps. Shannon has a particular passion for desserts and enjoys seeing the reactions and the pride of the students when they have produced something they are truly proud of. Shannon also looks after the chef apprentices at APSI in various client’s venues.

Royston Clark

Chef de Partie/ Trainee Chef Trainer

Royston is a fully Qualified Chef, and has been in the Industry for 16 years. His career has led him to kitchens in Singapore and Canada, as well as have a large part of his time competing in cooking competitions which led him to be recruited as part of the Australian Culinary Team, competing on the national and international stage, including taking part of the IKA Olympiade der Koche (Culinary Olympics held in Germany) in 2008 and 2012. During his time as Chef at Clarke’s of North Beach, he attained The Restaurant and Catering Australia (WA) Chef of the Year Award.

Moving forward, Royston would like to expand his career into training and share his knowledge and passion with the next generation of young chefs.

Jill Duncan

Venue Manager

Jill has 18 years Hospitality  Management experience and has 10 years Teaching experience. Her credentials are an Associate Diploma of Hotel Management through TAFE and a Bachelor of Education through Curtin University. She was awarded Best Front Office Staff Member by Australian Hotels Association and she was nominated for Teacher of the year through the Department of Education. Jill’s passion is providing quality service/education as it is paramount in ensuring guests/customers/students have the utmost experience/training.

Business and Management

Jill Erkan

Jill Coates-Erkan

Business Trainer

With 15 years hospitality management experience and over 11 years of direct institutional experience, Jill has vast experience in both industries which incorporate learning and training. Jill’s credentials include Honours in Hospitality Management (ECU), Double Diploma in Vocational Education and Training (VET) and Training Development and Design (TDD) (AIWT), TAESS00018 – Deliver E-Learning Skill Set (Skills Strategies), TAE40116 Training and Assessment (Etas), Advanced Diploma in Business and Leadership and Management, Advanced Diploma of Hospitality Management from Australian Professional Skills Institute. Jill shares knowledge from a Strategic Management experience across many industries for future Managers to apply this shared information into their own personal roles.  Jill is passionate about strategic thinking patterns and opens up the mind to innovation and continuous improvement.

Deb Kerrison

Business Trainer

With 20 years of experience in Management and People Development, Deb has extensive experience in coaching and mentoring to individuals, groups and organisations. Deb completed her Master of Business Leadership at Curtin Graduate School of Business. She has a particular passion for people development, team building, and growing business and leadership capacity. Her motto is: ‘Who dares to TEACH must never cease to LEARN’.


Healthcare and Community Services

Jacky Manera

Jacky Manera

Aged Care Trainer

Jacky delivers training in Certificate III in Individual Support, with specialisation in Ageing, home and community care and Disability in the past 5 years with APSI.  Jacky teaches through her many years of experience as a trainer and professional and is highly regarded in this industry as one of the top trainers in Perth.  Her passion and dedication to supporting older people has helped hundreds of our students graduate successfully with jobs and undertake further studies in a highly competitive and growing field in Australia and overseas.

Francesca Anne

Community Services and Aged Care Trainer/Assessor

Francesca has over 30 years of experience in Community Service.

With vast and diverse roles in the sector, including Child care, Disability Syndromes and Aquired injuries, Dementia care, Palliative Support, Aged care, Behavioral Support, Leadership and Mentoring roles.

Francesca was born in Perth Australia and lived half her childhood in the Great Southern and also Perth city. Also lived in Munich Germany for 2 years. Has 3 grown sons and 2 grandsons. Hobbies also include gardening and cooking.

Francesca supports that we are all individuals and discovering our differences and to enhance each other’s dreams and goals is rewarding for all people.

Traineeships and Apprenticeships

Andy Tan

Andy Tan

Traineeship Coordinator

Andy is a qualified trainer/assessor, whose main forte is traineeship and workplace training. He specialises in the hospitality, business and management sector. He has been in the hospitality industry for over 22 years and manages his own consultancy company, specialising in customer service, business management and the development of training operational manuals. He has been in the VET sector for over 13 years, representing both private RTOs and government organisations.  Andy is very unique to his students as he adapts and customises his training, and delivery strategies to ensure they achieve their full potential. He has also been one of APSI’s longest running staff members and helped to set up APSI’s first barista training course in Scarborough.

Andy Tan

Wouter Nel

Hospitality/School-Based Trainer

Wouter teaches Certificate III to Cert IV in Hospitality, and specialises in school-based training. He has over 17 years’ experience in the hospitality industry. Coming from South Africa with their variety of cooking cultures, he has managed to implement his knowledge into his training. Also, running his own catering and fast food business for over 16 year has provided him with the skills and knowledge to past over his knowledge while teaching. Wouter also holds a Diploma of Hospitality.