The APSI professional team are essential staff members who are committed to provide top quality training services to our students. Student learning experience is essential to the overall satisfaction of our training. Our trainers and administrative staff members are highly qualified with years of professional experience in education and training. Many of them gained their professional experience and education overseas and bring in a diverse skills and knowledge to our students.
Student Services Manager
Sheila has an educational background in behavioural studies, human resources, management, as well as training and assessment. She has more than 20 years of experience as a Service Manager for various industries enables her to provide the best assistance to students during their stay at APSI.
Maddie joined the APSI team in November 2016 and works on the marketing, PR and events for APSI. Maddie completed a Bachelor of Creative Industries, majoring in Public Relations and Graphic Design, at Edith Cowan University in 2012. Maddie has experience working in the hospitality industry and at The University of Western Australia, amongst other roles.
Marketing Consultant/ Business Trainer
Alicia has over 15 years’ experience in international education. She has worked at universities and colleges in Perth as a teacher/lecturer, Manager/Director of International Engagement at Murdoch Univeristy and as a Manager at Edith Cowan University and Curtin University. She has completed a Bachelor of Arts (Japanese/Law) and Post Grad Diploma in Marketing.
Aged Care Coordinator/ Compliance Manager
Kate has lived in Perth, overseas and eastern states for short periods. Kate previously studied at Notre Dame University, Curtin University and APSI. Her particular area of speciality is dementia care and palliative care. Kate loves teaching aged care, especially when she gets to see her students succeed in the industry.
Aged Care Trainer/ Counsellor
Aged Care Trainer
Shannon is a fully qualified chef and trainer. Originally from Victoria, she has worked around Australia and the UK but always gravitated back to Perth. Shannon has worked in hotels, resorts, cafes, fine dining and also mining camps. Shannon has a particular passion for desserts and enjoys seeing the reactions and the pride of the students when they have produced something they are truly proud of.
Claire has worked in Australia and Internationally in many restaurants, wineries and hotels. She studied in Italy and Australia, completing her Bachelor Degrees in Hospitality Management and Business Management at Edith Cowan University. Claire has run venues in Perth, including Jacksons Restaurant, MUST Winebar, Frasers Restaurant Kings Park and the Breakwater. She has worked in venues around the world, in Dubai, New York, Vegas, Santiago, Vina del Mar and Milan. Claire also worked as a tour guide in Italy and is a qualified sommelier, and was a winemaker in New Zealand.
Business/ Management Trainer
Jill teaches the Advanced Diploma of Management course at APSI. She studied Hospitality Management at Huddersfield University and finished her Honours Degree in Hospitality Management at Edith Cowan University. Jill worked with ACCOR Hotels for 4 years, Sydney Olympic Park, where she worked the Olympics and Paralympics, Mercure Hotel, Parramatta.Now and then joined APSI.
Rae teaches Workplace Health and Safety and Diploma of Leadership and Management. She studied at Edith Cowan University, completing her Graduate Certificate in Occupational Health and Safety. Rae’s passion lies in developing her students and driving success of businesses through their workers.
Andy is a qualified trainer/assessor, whose main forte is traineeships and workplace training. He specialises in the hospitality, business and management sector. He has been in the hospitality industry for over 22 years and manages his own company, specialising in customer service, business management and the development of training operational manuals. He has been in the VET sector for over 13 years, representing both private and government RTOs. Andy is very unique to his students as he adapts and customises his training, and delivery strategies to ensure they achieve their full potential. He has also been one of APSI’s longest running staff members (7 years and counting).