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Responsible
Service of Alcohol
Unit SITHFA201

Course Description

The Provide Responsible Service of Alcohol (RSA) certificate is an Australian Nationally Recognised Qualification. It covers the legal requirements for a person to work in a bar serving alcohol. It focuses on the areas of identifying intoxicated customers, customer service with attention to refusal of service to patrons, compliance with legal issues and assisting customers to drink sensibly. This course is designed to be undertaken after the Basic Bar Essential course or for persons currently working in the industry. It is a requirement in Western Australia that all staff working in venues that sell alcoholic beverages undertake this course.

This course allows participants to understand and comply with the legal responsibilities associated with the service of alcohol and Harm Minimisation. It covers the following topics:

  • Problems Associated with Excessive Consumption
  • Alcohol & the Law
  • Whose Responsibility
  • Facts About Alcohol
  • Improved Atmosphere
  • Handling Difficult Customers

Group bookings and off-site delivery are welcome.

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Intake Dates

Wednesday 10.00am

Mode of Delivery

Classes are held either as Face-to-Face learning with a Trainer or Self-paced learning (for native English speakers only).

Course Duration

1 Day

Qualification

A nationally recognized statement of attainment will be issued on the same day.

Tuition Fee
  • $100 per person for Face-to-Face learning  (Monday to Wednesday from 10:00am)
Uniform

Uniform is not required for RSA Students.

Recognition of Prior Learning

APS Institute gives students credits or recognition for skills and knowledge they already possess. An RPL application form can be obtained from APS Institute

Location of Delivery

Unit 12 and Unit 2, Wellington Fair, 40 Lord Street, East Perth, WA 6004 Western Australia

Disclaimer

The information contained on this website is current at the time of publishing. Australian Professional Skills Institute reserves the right to change the admission requirements, fees, location of delivery and units of competency whenever necessary. Please contact us for the most current information.