Service of Alcohol
The Provide Responsible Service of Alcohol (RSA) certificate is an Australian Nationally Recognised Qualification. It covers the legal requirements for a person to work in a bar serving alcohol. It focuses on the areas of identifying intoxicated customers, customer service with attention to refusal of service to patrons, compliance with legal issues and assisting customers to drink sensibly. This course is designed to be undertaken after the Basic Bar Essential course or for persons currently working in the industry. It is a requirement in Western Australia that all staff working in venues that sell alcoholic beverages undertake this course.
- Problems Associated with Excessive Consumption
- Alcohol & the Law
- Whose Responsibility
- Facts About Alcohol
- Improved Atmosphere
- Handling Difficult Customers
Group bookings and off-site delivery are welcome.
Mode of Delivery
Classes are held either as Face-to-Face learning with a Trainer or Self-paced learning (for native English speakers only).
A nationally recognized statement of attainment will be issued on the same day.
- $100 per person for Face-to-Face learning (Monday to Wednesday from 10:00am)
Uniform is not required for RSA Students.
Recognition of Prior Learning
APS Institute gives students credits or recognition for skills and knowledge they already possess. An RPL application form can be obtained from APS Institute
Location of Delivery
Unit 12 and Unit 2, Wellington Fair, 40 Lord Street, East Perth, WA 6004 Western Australia
The information contained on this website is current at the time of publishing. Australian Professional Skills Institute reserves the right to change the admission requirements, fees, location of delivery and units of competency whenever necessary. Please contact us for the most current information.