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Certificate IV in Business

NRT LogoCRICOS Course Code: 088221D

VET National Code: BSB40215

This course is offered online via E-learning only

Course Description

This Certificate IV in Business aims to further the skills and knowledge related to the basic day-to-day administration of a business. This course is designed to provide students with necessary skills to perform the roles as Supervisor, Team Leader or Middle Management in Business/Office/Administration environments. Students who undertake this qualification will gain the skills and knowledge necessary for a business environment, explaining how they contribute to organisational objectives and teach skills needed to work within these functions.

The subjects covered include coordinate business resources, work effectively in a business unit, implement and monitor WHS policies, procedures and programs to meet legislative requirements. The units selected are relevant to an organisation’s business operations and the daily functions of an organisation.

Career Outcomes:

  • Administration officer
  • Accounts clerk
  • Customer service officer
  • Receptionist

Course Admission Requirements:

Important Notice:

All International students must be over 18 years of age before they can commence their studies at APSI. 

Admission requirements:

  • Students need to demonstrate they have proficiency in English. If student cannot provide a documented proof on their English language proficiency, they will be required to sit for a language, literacy and numeracy test (LLN) before a place can be offered.
  • International students are required to have a minimum of IELTS test results of 5.5 (academic) with no individual band lower than 5. Or achieve in equivalent in other forms of testing that satisfy the Institute’s requirement.
  • For Certificate level courses, student must have completed a minimum of Year 11 schooling or equivalent or to be a mature age student (20 years of age and above)

If an international student does not have any current IELTS score or any recognised English language result, they are required to take an English language test. The written component will be emailed to the education agent and the listening component can be taken online at the Test-My-English web site. Please email your written English language test and the test score from this online test.

Units of Competency

This course consists of 10 units of competence with 1 core unit and 9 elective units as listed below:

Unit Code
Unit Name
Core Units
BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements
Elective Units
BSBCUS401 Coordinate implementation of customer service Strategies
BSBWRT301 Write simple documents
BSBADM405 Organise meetings
BSBADM409 Coordinate business resources
BSBINN301 Promote innovation in a team environment
BSBLED401 Develop teams and individuals

Promote products and services

BSBCMM401 Make a presentation
BSBMKG414 Undertake marketing activities
Certificate IV in Business
Intake Dates

Not applicable for online E-learning courses. Students can enrol in the course at any time.

Mode of Delivery

This course is offered via E-learning (online) for Australian/domestic fee for service students only.

Career Outcome

At the end of the Certificate IV in Business course, students will be able to competently undertake various tasks in an office environment and take up positions such as

  • Administration assistant
  • Clerical worker
  • Receptionist
  • Accounts clerk
  • Secretary
  • Customer service officer
Course Duration

Not applicable for E-learning courses.

Entry Requirements
  • Minimum 15 years of age (Domestic Students); Minimum 18 years of age (International Students)
  • Completion of Year 12, high school, Certificate III or equivalent
  • Minimum Academic IELTS 5.5 (no band less than 5.0) or Upper-Intermediate Level English or equivalent or completion of Institute literacy test or English Language test
Assessment Methods

Assessment is based on the principles of competency based training. Performance of learners is assessed on their ability to perform the task(s) to industry standards. In order to ensure the principles of validity are upheld are variety of learning styles and a range of assessment strategies are used.

Assessment for each unit of competence will be through a combination of classroom based and work placement tasks. Classroom based assessment includes but is not limited to:

  • Classroom exercises
  • Assignments
  • Practical demonstrations
  • Group Activities
  • Projects
  • Verbal and/or written questions

Students are advised well in advance of assessment activities and a student may put forward for consideration any special needs they may have. The assessment criterion is documented in all modules, and workbooks. Dates of assessment are provided on the first day of class along with a timetable. Students may be assessed by a combination of continuous assessment and examinations. Continuous assessment may be based on competencies and marks, or a combination of both.

Recognition of Prior Learning
APS Institute gives students credits or recognition for skills and knowledge they already possess. An RPL application form can be obtained from APS Institute. Mutual Recognition or Credit transfer will be given to applicants who have achieved the same unit of competence with other Registered Training Organisations.
This program is nationally recognised under the Australian Qualification Framework (AQF) at Certificate IV level. As a registered training organisation, qualifications issued by APS Institute are nationally recognised. If all units of competency are not achieved a Statement of Attainment will be issued for the units that have been successfully completed.
Upon completion of Certificate IV, students can continue to study Diploma of Business.
Employment Skills

Breadth, depth and complexity of knowledge and competencies would cover a broad range of activities or application in a wider variety of contexts most of which are complex and non-routine. Leadership and guidance are involved when organising activities of self and others as well as contributing to technical solutions of a non-routine or contingency nature.

(Source: AQF Implementation Handbook 2007)


The information contained on this website is current at the time of publishing. Australian Professional Skills Institute reserves the right to change the admission requirements, fees, location of delivery and units of competency whenever necessary. Please contact us for the most current information.