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Certificate III in Business



Please note this course is currently available to traineeship only

Course Description

This Certificate III in Business qualification aims to equip students with the necessary work-ready skills knowledge and confidence to assist in day-to-day administration of a business including how to organise workplace information and priorities, and maintain financial records.

Learners can choose from a range of elective units  to improve their skills in office skills areas such as typing and computing skills including keyboarding skills, Word and Excel, as well as knowledge of all aspects of general duties in an office environment. Learners can  learn how to process payroll, accounts payable and receivable and how to maintain a general ledger. Learners can gain an understanding of the internet and the computer programs necessary to maintain a small business.

Career outcomes:

  • customer service officer
  • data entry operator
  • receptionist
  • general clerk
  • payroll officer

Course Admission Requirements

There are no entry requirements for this qualification.

Important Notice:
All International students must be over 18 years of age before they can commence their studies at APSI. 

Admission requirements:

  • Students need to demonstrate they have proficiency in English. If student cannot provide a documented proof on their English language proficiency, they will be required to sit for a language, literacy and numeracy test (LLN) before a place can be offered.
  • International students are required to have a minimum of IELTS test results of 5.5 (academic) with no individual band lower than 5. Or achieve in equivalent in other forms of testing that satisfy the Institute’s requirement.
  • For Certificate level courses, student must have completed a minimum of Year 11 schooling or equivalent or to be a mature age student (20 years of age and above)

If an international student does not have any current IELTS score or any recognised English language result, they are required to take an English language test. The written component will be emailed to the education agent and the listening component can be taken online at the Test-My-English web site. Please email your written English language test and the test score from this online test.

Units of Competency

This course consists of 12 units of competence with 1 core unit and 11 elective units as listed below:

Unit Code
Unit Name
Core Units
BSBWHS302 Apply Knowledge of WHS Legislation in the Workplace
Elective Units
 BSBWRT301  Write Simple Documents
 BSBCMM401  Make a presentation
 BSBMKG413  Promote products and services
 BSBINN301  Promote innovation in a team environment
 BSBCUS301  Deliver and Monitor a service to customers
 BSBCMM301  Process customer complaints
 BSBPUR301  Purchase goods and services
 BSBINM301  Organise workplace information
 BSBFIA301  Maintain financial records
 BSBDIV301  Work effectively with diversity
 BSBADM311  Maintain business resources
Certificate III in Business
Intake Dates
Please check with APSI for the next available intake date
Mode of Delivery
Face-to-Face Learning and Self-Paced Learning
Career Outcome

At the end of the course, students will be able to competently undertake various tasks in an office environment and take up positions such as

  •     Administration assistant
  •     Clerical worker
  •     Receptionist
  •     Accounts clerk
  •     Secretary
  •     Customer service officer
Course Duration
26 weeks
Entry Requirements
  • Minimum 15 years of age (domestic students only). International students must be over 18 years of age before they can enrol at APSI
  • Completion of Year 10 or high school or equivalent
  • Minimum Academic IELTS 5.5 (no band less than 5.0) or Upper Intermediate Level English or equivalent (for International Students)

Each day of delivery follows the same structure. The first 2 hours involves trainer lead but student focussed explanation, demonstrations, presentations, questions and answers, student practice. The second 2 hours involves the trainer and student undertaking their assessment tasks on premises (as a learning tool) utilising the specialised training facilities under the required supervision of the trainer.

Students need to attend classes at APSI for a minimum of 20 contact hours per week. Students will be given a timetable during orientation. Class hours will be scheduled between 9:00am to 9:00pm (Monday to Friday) in 4 hour block.

Assessment Methods

Assessment is based on the principles of competency based training. Performance of learners is assessed on their ability to perform the task(s) to industry standards. In order to ensure the principles of validity are upheld are variety of learning styles and a range of assessment strategies are used.

Assessment for each unit of competence will be through a combination of classroom based and work placement tasks. Classroom based assessment includes but is not limited to:

  • Classroom exercises
  • Assignments
  • Practical demonstrations
  • Group Activities
  • Projects
  • Verbal and/or written questions

Students are advised well in advance of assessment activities and a student may put forward for consideration any special needs they may have. The assessment criterion is documented in all modules, and workbooks. Dates of assessment are provided on the first day of class along with a timetable. Students may be assessed by a combination of continuous assessment and examinations. Continuous assessment may be based on competencies and marks, or a combination of both.

Uniform is not required for Business students. Students are expected to have appropriate dress code according to industry standard.
Recognition of Prior Learning
APS Institute gives students credits or recognition for skills and knowledge they already possess. An RPL application form can be obtained from APS Institute
This program is nationally recognised under the Australian Qualification Framework (AQF) at Certificate III level. As a registered training organisation, qualifications issued by APS Institute are nationally recognised. If all units of competency are not achieved a Statement of Attainment will be issued for the units that have been successfully completed.
Upon completion of Certificate III, students can continue to study Certificate IV in Business.
Employment Skills

This qualification prepares a person to select, adapt and transfer skills to a new environment and to provide technical advice and some leadership in resolution of specific problems. This would be applied across a range of roles in a variety of contexts with some complexity in the extent and choice of options available.

(Source: AQF Implementation Handbook 2007)

Location of Delivery
Wellington Fair, 40 Lord Street, East Perth, WA 6004 Western Australia


The information contained on this website is current at the time of publishing. Australian Professional Skills Institute reserves the right to change the admission requirements, fees, location of delivery and units of competency whenever necessary. Please contact us for the most current information.